How you can purchase licenses


Purchasing new licences for your TouchMonitor is quiet simple by the use of an USB flash drive directly from the device and via web shop or your sales partner. Follow the step-by-step description below and activate the required licences in a few minutes.

Insert a USB flash drive to one of the USB ports on the rear panel of your TouchMonitor.
Access the menu and touch the Licences key on the main menu.
The Licences menu with the available licences is displayed.

Choose one or more of the not installed licences. Touch the corresponding order keys, (1) and (2) for example.
Then touch the Export Requests key (3). TouchMonitor creates a licence request file (nnn_nn.lrf) including your complete order, and stores it to the USB flash drive ("/rtw/licence" directory).

When the successful export is confirmed, touch the Done key.
Wait some seconds in order not to damage the LRF file!
Not until then remove the USB flash drive from your TouchMonitor and insert it to a USB port of your computer.
Upload the LRF file into the web shop.
Then, the costs for your order are displayed. The end price depends on count and type of the included licences. Check the information, you still can interrupt the procedure. Not until you click the "Buy now" button in the shopping cart, a binding purchase will be made.

   

After the purchase transaction is done, you will receive a LF file (<serial number>_<product number>.lf) including the activated licences. Store this file to the same folder as the LRF file on the USB flash drive.

Unmount the USB flash drive from the computer system! Not till then remove it from your computer!

ATTENTION! - Unmounting from the computer system shall be performed to avoid damage of the copied update file!

 

   

Insert the USB flash drive to one of the USB ports of your TouchMonitor.
After some seconds, access the menu and touch the Licences key on the main menu.
The licence file will be recognized. Touch the Import Licence key to import the licence file to the unit.
When the import is finished, reboot the TouchMonitor by touching the Back key.

You can evaluate the successful activation when you access the Licences menu again. Your new licences are now also marked as installed.